Let Them Eat Cake

I work for a software company. The thing about software companies is they’re always making improvements to their software. And so periodically — typically every 60 days or so — we release those changes out into the wild. When that happens, the other technical writer and I have to make sure the Help Center is all up to date and reflecting those changes.

But the previous release, scheduled for early November, was canceled. I guess the devs needed more time for the new features. Unfortunately, I’d already made changes to the Help Center, and it would’ve been a huge waste of time and effort to try to roll it back. (Don’t ask why.) Continue Reading >>