Mega-Zit Stress

Last Monday, I started my new role at my work. In many ways, this new role feels like going back to the start of my job four and a half years ago — and not only because I have to wake up at 5:00 am every weekday again.

Back then, we barely had processes in place to figure out what features needed tech writing documentation. We had one regularly organized meeting, but otherwise, writers scoured the development story tracking system (they used a system called Rally, which we regularly inadvertently called Raleigh, the site of our company’s other campus) and went around asking individual project managers what they were doing. Continue Reading >>